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Adventure Backpack (+Colors)

(9 reviews)
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Shipping & Payment

SHIPPING & DELIVERY

We are proud to offer premium international shipping services across the globe. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.

What about customs?

We are not responsible for any custom fees once the items are shipped. By purchasing our products, you consent that one or more packages may be shipped to you, where you may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location and shipping method. At checkout you will have the chance to choose the shipping offer most convenient to you, where the estimated range for shipping time will be mentioned clearly.

Overall our estimated shipping time is 15-45 business days.

*This does not include processing time of 5-10 business days.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to be updated on the system. If your order was placed for more than 7 business days and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a return, refund, or reshipment for ordered products if:

  • you did not receive them within the maximum estimated shipping time mentioned in your selected shipping offer (not including a maximum of 15 business days for processing time and grace margin).
  • you received the wrong item (supporting photos are requested)
  • you received an item with manufacturing defects (supporting photos are requested)

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Zenshy.com (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of zenshy.com

*In case you did not receive your order you can submit refund/reshipment requests 15 days after the expiration of the maximum estimated shipping time mentioned in your selected shipping offer. In case you received a wrong item or an item with manufacturing defects, you can submit a return, refund, or reshipment request instantly. You can do it by sending a message on Contact Us page.

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

If you have any other questions, please contact us and we will do our best to help you out.

Reviews
(9 reviews)
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Verified Buyer
Customer
14 May 2020 13:40

Fast delivery. The bag is very high quality. I am satisfied with the purchase.

Verified Buyer
S***r
9 May 2020 09:43

Hello. Guys, the backpack really looks very high quality. In my opinion, a worthy option to purchase. Respect. 5 stars in all respects

Verified Buyer
A***s
3 Apr 2020 06:05

Tem um bom espaço interno e um número razoável de divisões. O material parece resistente. Quando puder viajar novamente, farei o teste com a capacidade total.

Verified Buyer
Customer
30 Mar 2020 10:59

Muito boa a qualidade. Material excelente. Muito satisfeita.

Verified Buyer
G***E
7 Mar 2020 00:44

Fast shipping to France. Best product. Bravo.

Verified Buyer
N***i
23 Jan 2020 08:01

Fast delivery, a very high-quality thing. I liked the thing, was able to truly surprise me. I recommend, maybe you will be delighted with such a backpack.

Verified Buyer
A***z
14 Jan 2020 12:19

Exactamente como se describe. Material de calidad, muy amplia (comparada con xbox360 para dar perspectiva). Excelente compra.

Verified Buyer
J***e
9 Jan 2020 10:35

Igual a la descripción, probare en los próximos días.

Verified Buyer
J***l
30 Dec 2019 18:51

Produto bem trabalhado, ótimo material, chegou tudo perfeito e bem embalado... Super recomendo...

Why Buy From Us

A few reasons why buy from us:

SAFE SHOPPING

We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.

NEW ARRIVALS

Brand new products are available on a regular basis.

PRICE PROMISE

We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.

EXCELLENT CUSTOMER SERVICE

Knowledgeable and professional support team is always happy to help you.

EASY TRACKING

Check your order status online. As easy as that!

Worldwide Shipping
Hassle Free Returns
100% Secure Checkout
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